Your privacy is extremely important to us and will only be used to improve our service to you and to deliver the work agreed. We will only use that information where we have a proper legal basis for doing so and will not share it with any third parties without your knowledge or consent.
This privacy notice explains why we collect personal information, how we use it and the conditions under which we may disclose it to others. Any questions regarding this privacy notice and our practices should be sent by email to carolinedoylefreelance@gmail.com.
What type of information is collected
When making an enquiry, or purchasing our services you submit certain information voluntarily. This may include name, email address, business address, phone number, third-party companies you may work with or login details/passwords for applications used that are necessary in order to deliver the service.
How we use your information
We use this data to facilitate the services we are providing, as agreed with you. We have a legitimate interest to maintain our relationship with you and protect your data.
How your data is stored
The security of your personal data is taken very seriously and we have systems in place to protect it from loss or misuse.
How long we will store your data
Data will be stored only for as long as it is required to provide a valuable service to you. When the data is no longer required and there is no need for it to be stored to comply with legal or regulatory obligations, it will be removed from our systems or depersonalised so that you are not identifiable.
Your rights
You have certain rights in relation to the data that is stored about you, these are as follows:
- You can request access to the data held about you.
- You can request that your data be amended or deleted.
- You can request that we stop using the data.
Changing this notice
In order to ensure we meet high standards and stay up-to-date with legislation, our policies and notices are continuously reviewed. They may change from time to time. It is advised that you check this page periodically to review the latest version.
Making a complaint
If you wish to make a complaint regarding any aspect of your personal data or this privacy notice, then please email carolinedoylefreelance@gmail.com.
If you are still not satisfied with the outcome of your complaint, you can write to the Information Commissioner’s Office, or contact them using their online form here.